I attached a screenshot of my account still pending for the 9th of feb. Step 8: Attach any picture/screenshot of your problem. Step 6 & 7: Enter your email adress and phone number in the cases. Please could you validate my account or reset the verification."Email: (mailto: number: +03 ************Thank you. I have already sent all the documents necessary. I have been trading over money from other exchanges that cost me quite a bit of money to transfer between accounts with fees. "Please could you verify my account? It should have been verified by and it still seems to be pending. They are here to find a solution to your problem. The more respectful you are, the better costumer service you will get. REMEMBER: BE RESPECTFUL ! Remember, these are people reading and responding to YOUR EMAIL. Write your email and phone number aswell so they can identify your faster (I had to reply twice because I did not add email and phonenum in description, so this can be avoided). Step 5: Description > Describe your situation in the clearest possible way. Step 4: Subject > (Post your problem) EG: "Account has been pending for 5 days" (This depends, first time I did account verification and I recieved back an automatted email saying I need to verify on binance.blablabla) So I would try first with unable to login so you get a responce from a human. Step 3: Account Function > Unable to login | Unlock Account | Account Verification Step 2: Submit a request > Account Function In this solution you will only have to give your email adresse and phone number which does not put your binance account at risk. and click on the first link.Īny other link could be a phising website. I had my doubts but I have done my research and it is safe. Zendesk is a tool that a lot of companies use as costumer service. Solution: Binance has a costumer service that you can't find on their original website, I won't post a link so you don't have to worry that I'm posting a shady link. Try to keep an open mind about how this could affect servers and therefore their services (KYC). Tried to make it as clear as possible.īEFORE YOU READ: Understand that when DOGECOIN got hyped, binance probably got overflooded with new requests and identity verifications ALL AT ONCE. I hope this will solve your binance problems. I just wanted to share a detailed, step-by-step guide I wish I had when I was struggling to get my 14 day pending account verified. Big Thanks to u/kazooie_ for finding the solultion for NOT BINANCE US.
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